Digital Health Care Forum Live Updates: Leaders Talk Industry’s AI Future

0
Digital Health Care Forum Live Updates: Leaders Talk Industry’s AI Future

As the demands on the health care industry grow, top health systems must invest in the integration of new technologies to support physicians and better care for patients.

Newsweek’s Digital Health Care Forum on Tuesday, September 16, 2025, invites health care leaders from top health systems across the country to New York City to share their strategies, challenges and impacts of recent technological innovations.

The forum, sponsored by Tecsys, Palantir and WelcomeWare, features a full day of programming that includes expert panels, research presentations, fireside chats and networking receptions that address the biggest challenges facing health care systems in the digital age.

  • The forum is led by Newsweek’s Health Care Editor Alexis Kayser.
  • The diverse slate of panels will discuss topics such as financing innovation, tech integration, virtual health care, artificial intelligence, governance and leadership in the digital age.
  • Some notable speakers represent leaders in the industry, including Kaiser Permanente, Columbia University, Hospital for Special Surgery, Microsoft Health and Life Sciences, Statista, MD Anderson Cancer Center, Corewell Health and Northwestern Medicine.
  • The full list of panels and speakers can be found here.

Digital Health Care Forum 2025



Newsweek Health Care Editor Alexis Kayser hosts the “Breaking Down Silos: Achieving True IT Integration in Health Care” panel during the Digital Health Care Forum on September 16, 2025, at One World Trade Center in…


Yekaterina Gyadu / Newsweek



The live updates have ended.


Networking reception begins

Newsweek’s Digital Health Care Forum has ended. After a full day of programming and insights, guests and speakers are now enjoying refreshments during the networking reception.

For more coverage of the health care industry, sign up for Alexis Kayser’s Access Health newsletter here.


UMass is “incredibly proud” of new digital hub that provides virtual and hospital at home care

Dr. Eric Alper, chief quality and chief clinical informatics officer at UMass Memorial Health, presented on the health care system’s extensive digital space and the positive impacts it has had since opening last year.

“We wanted to have a space that allowed us the space we needed but also a digital and future-forward theme,” Alper said of the new digital hub location in Worcester, Massachusetts.

Alper shared the unique digital hub goals that are at the center of their health network:

  • Enable quality improvements
  • Enable system strategies
  • Reduce cost of care
  • Enable operational improvements


“We have a team of people that are located virtually that are able to do whatever is necessary to help our patients, whether it’s writing orders, doing careful examinations, ordering scans, reviewing scans, they’ve got access to all the technology they need in order to care for patients,” Alper said.

Alper also discussed UMass Memorial Health’s hospital-at-home initiatives.

“Our hospital at home team is a team of nurses, physicians and other staff that are able to perform care for patients who are acutely ill, who require hospital level of care, but in their homes,” Alper said.

“We’ve seen outstanding outcomes for our hospitals at home, which reduce mortality, improve safety, reduce readmissions for patients after discharge from the hospital,” Alper said. “We are incredibly proud of this.”


CNIO credits frontline and leadership experiences for success in new role

Newsweek’s Workplaces Editor Aman Kidwai leads the next panel discussion on the critical role chief medical and nursing informatics officers play in facilitating change management in health systems.

The panelists include URAC President and CEO Dr. Shawn Griffin, University of Rochester CMIO Dr. Gregg Nicandri and Dr. Lavonia Thomas, the chief nursing informatics and innovation officer at MD Anderson.

Griffin said a CMIO is a “physician champion” who “talks tech to doctors and doctors to tech” to make change in how a health system operates.

“Tech has to be based around care,” he said, ” and you need champions to be ambassadors and train them” to understand everything from change management and emotional intelligence.

Thomas said she could not have done her role at a CNIO without both frontline and leadership experiences.

She said it is up to CMIO and CNIOs to define the problem, and that required speaking with frontline staff and asking them what problems they’re encountering and if they view those challenges as a problem.

“Nurses are innovators at our core,” she said. “We learned workarounds and see it as normal and we don’t see the inefficiency in it. We need to see the middle ground and how some new tech is going to help us. It does take someone who can speak that language.”

User adoption, therefore, is key. And Thomas said CNIOs need to speak the language and understand what motivates the staff.


Panelist says health systems can’t improve “without leveraging technology”

After the first networking break, Alexis Kayser is back on stage for her next panel, “The Business Case for Tech and Innovation,” which explores how hospital systems can adopt new technologies to drive efficiency and reduce costs.

Memorial Hermann Health System CEO Dr. David Callender, Fairview Health Services President and CEO James Hereford and Sanford Health CIO Brad Reimer share what has worked at their institutions to build a successful tech portfolio with a strong return on investment.

Fairview had a significant financial turnaround this past year. Hereford said the investment in technology played a major role in that success.

“We want to transform health care and you can’t fully do that without fully leveraging technology,” he said.

Reimer said pacing out tech deployments in the Sanford Health System has been a huge benefit. He said it allows the health system to do more pilot programs, reduce risk and pivot or bail out when they aren’t getting the outcomes they want.

“That’s much harder to do if you push that across a whole physician group or a full nursing group,” he said. “[We’re] trying to make sure that we’re taking a big picture step back of how much change are we are introducing to the clinicians and to operations and making sure that we’re not just peppering them with a bunch of uncoordinated things that don’t drive value.”

This approach has also helped with the recruitment of medical staff who expect the latest technology and advancements in hospitals.


Koford said new cancer center is a “catalyst” for MSK’s mission

Kreg Koford said the new cancer center will address disparities in cancer care for underserved communities, translate research into clinical work, train the next generation of doctors and be a center for “impact-driven innovation” with “compassionate, personalized care.”

There will also be staff respite areas for clinicians to decompress from the high-stress environment, fall-prevention technology in patient rooms and improved digital displays and smart capabilities throughout the facility.

The guiding principles of the pavilion technology include:

  • The patient is the focus
  • Speed, stability and resilience in technology investment
  • Using the most advanced, effective, efficient and compassionate care with flexibility and foresight to enable innovation
  • Working as a team and using technology to improve collaboration among clinicians, patients and families
  • Supporting team members
  • Turning every interaction into insight by collecting data to improve outcomes and accelerate clinical trials and scientific discovery

He said the building serves as a “catalyst” for Memorial Sloan Kettering’s mission to provide care for everyone who needs it and “hopefully eradicate cancer and, if not, provide care to help patients recover.”

The pavilion is set to open in 2030.



Panelists define with good vendor partnership looks like in health care

The speakers on the “Breaking Down Silos” panel shared what they look for in outside vendors to ensure true partnerships.

They agreed that the partnership has to go beyond the financial transactions.

Simon Nazarian from City of Hope said the patient is always at the center of these decisions, and when you start with the financial, you can lose the reason why you’re engaging in the partnership.

“What will this [partnership] deliver to the patient and the health care industry overall?” he said.

At IU Health, Dennis Murphy said transparency is key with these vendor partnerships.

“Define accountability on both sides of the table,” he said. “We want to know if our team is not doing what they’re supposed to. We are okay with telling vendors, but we are not as receptive about the feedback for our own team.”

He also said that products are not static; they are dynamic. Good partners, he said, talk about what is next in the space. Going beyond the financial transaction means talking with partners about the next two or three things coming down the pike.


Digital Health Care Forum 2025



Newsweek Health Care Editor Alexis Kayser hosts the “Breaking Down Silos: Achieving True IT Integration in Health Care” panel during the Digital Health Care Forum on September 16, 2025, at One World Trade Center in…


Yekaterina Gyadu / Newsweek




Panelist discuss concerns over sharing patient medical data

Newsweek’s Alexis Kayser leads the first panel of the day, “Breaking Down Silos: Achieving True IT Integration in Health Care,” which tackles breaking down silos with tech integration.

Panelists include IU Health President and CEO Dennis Murphy, City of Hope Executive VP and Chief Digital and Technology Officer Simon Nazarian and Northwestern Medicine Chief Digital Executive and VP of Information Services Danny Sama.

Kayser asked the panel about patient data sharing, as people are worried about privacy and control over sensitive health data that could be used for education and research.

Sama said it comes down to whose data it is.

“It’s the patient’s. If the patient doesn’t want data to be used, that is their right,” he said.

He noted an ethical conundrum: Could this data lead to a medical breakthrough and would it be unethical not to use it? Sama said that the decision might be left up to the courts and government regulation.

“HIPAA needs updating for the modern system of how we use information,” he added. “Regulations might hinder progress more than helping it. But it is patient data, so it’s a tricky tightrope to walk.”

Murphy offered a different perspective, saying physicians need to take the time to explain to patients why the data is necessary to advance medical research.

“I don’t think people want to invest time to have those conversations with patients, he said.

Murphy added that the main concern among patients who are hesitant to share their data are fears of insurance costs going up, putting employment in jeopardy and wanting a return on investment if their data is used for major medical advancements.




Tina Freese Deckers shares key behaviors to drive change in health care


Digital Health Care Forum 2025



Corewell Health President & CEO and American Hospital Association Board Member Tina Freese Decker opens the 2025 Digital Health Care Forum on Tuesday, September 16, 2025, at One World Trade Center in New York City.

Yekaterina Gyadu / Newsweek



Tina Freese Deckers, the board chair of the American Hospital Association and president and CEO of Corewell Health, took the stage to share her opening remarks.

She shared a story of a patient with tremors who wrote her a letter, his first hand-written note in 30 years, after a focused ultrasound procedure.

“He now can write a letter, he can now drink coffee without worrying about spills,” she said. “We totally changed his life and that’s why we’re here.”

She outlined overall challenges facing health care, including funding, affordability, an aging population and a shrinking workforce.

Health care has been slow to change, Freese Deckers said, and there are five key behaviors needed to drive change:

  • Taking care of ourselves and each other
  • Focus on mission and purpose and find the problem we are trying to solve and tie it back to the mission
  • Be curious about the road ahead, which requires actively listening and communicating and seeking out different points of view
  • Commit and own it: Go to the higher rungs of the accountability ladder where you find solutions and “make it happen”
  • Make sure we deliver and celebrate those successes

“This is how we do hard things, this is how we start to move forward,” she said. “We need to make sure that we’re doing those hard things, that we’re embracing the technology and artificial intelligence, that we’re bringing the hope to our teams, that we’re putting forward the discussions that we have and we’re owning it and making it happen.”


link

Leave a Reply

Your email address will not be published. Required fields are marked *